Privacy Policy
Last updated: January 15, 2026
At Infovexo SpA (hereinafter "Infovexo", "we" or "the Platform"), we are committed to protecting the privacy and personal data of our users in accordance with Law No. 19,628 on the Protection of Private Life and its amendments, as well as the applicable regulatory framework in the Republic of Chile.
1. Data Controller
The data controller for your personal data is Infovexo SpA, a company incorporated under the laws of the Republic of Chile, with registered address at Av. Apoquindo 4700, Office 1203, Las Condes, Santiago, Chile, RUT 77.345.678-K. For any inquiries regarding the processing of your data, you may contact us at privacy@infovexo.com.
2. Data We Collect
We collect the following types of personal data: (a) Identification data voluntarily provided through our forms, such as full name and email address; (b) Browsing data automatically collected, such as IP address, browser type, pages visited, time spent, and interaction patterns with the site; (c) Technical data from the device used to access the platform, including operating system, screen resolution, and language settings. We do not collect sensitive data or financial information through this informational website.
3. Purpose of Processing
Your personal data is processed for the following purposes: (a) Managing and responding to inquiries made through the contact form; (b) Improving the browsing experience and functionality of the platform; (c) Conducting anonymous statistical analysis of website usage; (d) Complying with legal and regulatory obligations applicable in Chile; (e) Sending informational communications related to our services, provided the user has given prior consent.
4. Legal Basis for Processing
The processing of your data is based on: (a) Consent given when completing our forms or accepting the use of cookies; (b) The legitimate interest of Infovexo in improving its services and platform; (c) Compliance with legal obligations under current Chilean regulations, including Law No. 21,521 (Fintech Law) and its regulations.
5. Data Retention
Personal data will be retained for the time necessary to fulfill the purposes described in this policy, and in any case, for the periods required by applicable Chilean legislation. Inquiry data will be deleted after 24 months from receipt, unless legally required to be retained. Anonymized browsing data may be retained for longer periods for statistical purposes.
6. Data Subject Rights
In accordance with Law No. 19,628, you have the right to: (a) Access your personal data in our possession; (b) Request rectification of inaccurate or incomplete data; (c) Request deletion or cancellation of your data when processing does not comply with the law; (d) Object to the processing of your data for direct marketing purposes. To exercise these rights, you may send a request to privacy@infovexo.com, attaching a copy of your identity document. We will respond within a maximum of 10 business days.
7. Data Transfers
Infovexo does not transfer personal data to third parties, except in the following cases: (a) When necessary to comply with legal obligations before competent authorities; (b) To technology service providers acting as data processors, under strict confidentiality and security conditions; (c) When the data subject has given express consent. In the event of international data transfers, we will ensure that the destination country offers adequate levels of protection.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit using TLS/SSL protocol, role-based access controls, continuous security monitoring, and periodic audits of our systems.
9. Use of Cookies
Our website uses cookies and similar technologies. For detailed information about the types of cookies we use, their purposes, and how to manage them, please consult our Cookie Policy.
10. Modifications
We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable regulations. Any modifications will be published on this page with an indication of the last update date. We recommend reviewing it periodically.